Payment posting is the process of recording payments and related financial information from insurance companies and patients into a practice management or billing system. For insurance payments, billing teams typically work with an Explanation of Benefits (EOB) or Electronic Remittance Advice (ERA). These documents provide details on the amount paid, adjustments, denials, patient responsibility, and other claim-level information. The procedure for payment posting in medical billing links the payer's claim decision to the patient's account and the provider's financial books. Accurate posting clarifies balance status and helps identify claims that need further attention. Payment Posting Process in Medical Billing A consistent payment posting process in medical billing generally involves the following steps: Receive payment and remittance information Collect EFT, ERA, EOB, check, or patient payment information. Match the payment to the correct account and claim Verify pati...
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